The reset code itself is a unique 12 character string that is generated by the unique hardware identifier of the network interface of the device, known as the MAC address. Other methods exist, but they usually require a level of networking knowledge over what we expect customers need to operate their system.
The reset code on new recorders is acquired primarily by using the relevant client software on a Windows PC or Mac computers. This guide is intended for customers to reset their Swann recorder when they have forgotten their password.
